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Sanctuary Hotel New York

Times Square - Theatre District
4.5-Star Hotel
8.4
Excellent
1260 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 8.4/10
  • Top Rated Location
    Guests rate the location 9.3/10
  • Very Clean
    Guests rate the cleanliness 9.2/10
8.4
Guest Rating
Cleanliness
9.2
Staff
9.6
Location
9.3
Top Amenities
  • Business Center
  • Pets Allowed
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Sanctuary Hotel New York - Amenities

  • Business Center
  • Pets Allowed
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Nightclub/DJ
  • Trouser press
  • Heating
  • Fax/photocopying
  • Snack bar
  • Evening entertainment
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • Happy Hour
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Grocery delivery
  • Contactless check-in/out
  • Food delivery
  • Electronic room key

About

Hotel Features

Sanctuary Hotel New York is a boutique hotel located 459 feet from Times Square and within 1056 feet of Radio City Music Hall. It offers free WiFi throughout the building. Rooms include a desk, leather headboards, and plush bedding. A flat-screen cable TV and an iHome system are also provided. Private bathrooms are fitted with marble countertops and eco-friendly bath amenities. A daily buffet breakfast is available at Sanctuary Hotel. Personalized concierge services are also offered. Guests can enjoy Haven Rooftop Restaurant and Bar, Sushi Lab as well as Chemistry room. The Sanctuary Hotel is with 1.2 mi of Madison Square Garden and the Empire State Building. Rockefeller Center is 1585 feet from the property.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Pets
Pets are allowed on request. Charges may apply.
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Please note that the same credit card presented at booking must be presented at check-in. The daily facility fee includes the following: -Discount at (daily) Tender Steak Sushi Restaurant -Daily continental breakfast -Le-Columbe Coffee & Tea Station -Upgraded complimentary WiFi in rooms and common areas -Unlimited local, long distance + 1 800 calls (excludes International calls) -S.T.A.R. (Service Tailored to Any Request) personalized concierge service -Haven Rooftop priority access (excluding buy-out events) -Complimentary print, scan and copy service -Luggage storageGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

8.4
  • Staff
    9.6
  • Cleanliness
    9.2
  • Location
    9.3
  • 5
    Fair
    Mar 17, 2026
    Mary
    solo traveller
    Want to find my NYC...
    • What did you like most?
      Location
    • Was there anything you didn't like?
      Way too dark and gloomy in common areas and room. Also, there was an oil used in the room and in sheets that was unappealing.
  • 3
    Poor
    Mar 17, 2026
    John
    group
    no sleep, construction across the...
    • What did you like most?
      the staff were awesome
    • Was there anything you didn't like?
      I wasn't informed of the construction that was going out right outside the hotel which started at 5:45 am and it was so bad. The told me that I had a room at the front of the hotel which I thought great, that was until the construction started. I know that some thing are out of the hotels control, however they could have told me in advice and offered a side room or room at the back of the building, or worse case some ear plugs.

Location

Sanctuary Hotel New York
New York City, NY
9.3
Exceptional
Location Score
Save more on this travel experience by joining the club
1 / 40
Close to Everything
Location
9.3
40 photos
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